Julie India 11 Comments

Mumbai, known as Bombay until 1996, was the first major city we visited while in India. Mumbai is known for its film industry, being home to Bollywood, and its slums, made famous by the movie “Slum Dog Millionaire.” Sixty percent of the Mumbai population lives in slums. While in Mumbai, toured the Dharavi slum, Mumbai’s largest slum, with Reality Tours.

The goal of Reality Tours is to dispel the negative connotations of living and working in Dharavi. Our guide said that the word “slum” is a derogatory term that the Indian population does not like to use. The people here are working citizens and contributors to society. Prior to taking the tour, we associated laziness, drug dealing, and crime with living in slums. By the end of the tour, our views had changed.

We took this tour in 2014.

We met our guide at Churchgate Station, a very popular train station in Mumbai. These trains are the lifeline of the city, linking residential areas and popular sites together. We learned that eight to ten people per day die while riding on these trains – either from hanging too far out of the open doors, electrocution (from riding on the roof), or other unfortunate events. These trains are notorious for overcrowding, with famous images of people crushed together like sardines inside of the trains and groups of people traveling on the roof of the train. Today, the train was relatively empty. From Churchgate Station we had a very interesting twenty minute ride north to Dharavi.

Arriving in Dharavi

We disembarked the train and crossed over the train tracks by way of an elevated walkway, getting our first view of Dharavi. Stretching out as far as the eye could see were dilapidated buildings made of corrugated metal and concrete, dirt roads, and piles of trash. There were people everywhere. I was only permitted to take photos of Dharavi from the bridge. Once inside Dharavi photos are not allowed, a policy of Reality Tours. On the bridge a small crowd of men had gathered to have their photos taken with us.

In Mumbai

People of Mumbai

Dharavi Mumbai

Our tour started in the commercial section of Dharavi. Here, small factories recycled plastic and aluminum and paint canisters, made clothing, and manufactured parts for appliances. It was dangerous, toxic work where workers got paid little and worked without safety equipment. In just the brief time we were there my eyes were stinging from the dust and chemicals in the air.

In Dharavi

India Travel Guide

From the commercial area we had to cross the Mahim River to the residential area. This river was the foulest body of water that I have ever seen. People use this river to dump trash and waste material. Trash, and tons of it, was floating in gray, murky, filmy water, slowly flowing out to the ocean. So, that is why my Lonely Planet guidebook warned readers that the ocean is toxic! The smell was horrible. Our guide stood here and talked to us for a few minutes, so we all had the joy of breathing in one of the many unpleasant scents of Dharavi.

In the residential area, our guide took us through the alleyways, a maze of very narrow passageways between concrete houses. This place truly is a maze and a place where it would be very easy to get lost.

The lanes were narrow, just wide enough for two people to pass. The alleyways were dark because over our heads were the overhangs of buildings and tangled power lines. Every fifteen feet there would be a doorway leading into a house, a singular 4×4 meter room which was the kitchen, living room, and bedroom for an entire family. People would be laying on the floor watching TV.

I found it interesting that people were still able to afford satellite TV. Most of these houses also had electricity and water, but no indoor toilet. In Dharavi, there is one toilet per 1400 people.

As we walked through the alleyways, barefoot children would say “hello” or “namaste.” It was hot in here as there was very little airflow. We constantly had to duck down to avoid hitting our heads on the buildings, metal rebar, and those dangling electrical wires.

I found it to be fascinating, walking through the residential area of Dharavi. The population here is so dense that it is estimated that there are at least 430 people per acre. 

We stepped back out into daylight and into a field of garbage. An area about 100 feet by 150 feet was filled with mounds of trash and dirt. Here, young children were running around barefoot or in flip-flops, kicking a plastic soccer ball. This trash heap was their playground. What a sight this was. But the children were smiling and happy and having a great time. They were thrilled to see our group come through and played chase with each other, running between our legs.

We continued our walk through the residential areas, past nicer houses and small leather and pottery factories. Our two hour tour concluded at the Reality Tours office.

What an eye-opening experience. It looked a lot like I imagined it would, with one-room houses, dirty, smelly streets, and barefoot children. I was surprised by how much money and products are generated in Dharavi. Dharavi generates 665 million dollars per year. This is not a place filled with lazy, non-working people. Many people have jobs, and there are even doctors and lawyers living here. There is a strong sense of community here, as well.

Still, a lot needs to be done to make this a better place to live. The first thing, in my opinion, would be proper waste disposal. Seeing children running through piles of trash and that nasty river flowing out to sea was very distressing. The money generated from the tour is given back to the people of Dharavi for schools and medical care.

This was a great learning experience for our family, in particular for Tyler and Kara. This tour of Dharavi was just one of many interesting things we did while in Mumbai

More Information about India

MUMBAI: Find out what it is like to take a food tour in Mumbai and journey through Mumbai in photos.

PLACES TO GO IN INDIA: Journey through India in photos. Go on a camel safari in Jaisalmer, see the Taj Mahal, visit Varanasi, and see the beautiful temples in Khajuraho. 

DESTINATIONS AROUND THE WORLD: For more places to visit around the world, check out our Destinations page.


Are you planning a trip to India? Read all of our articles about India in our India Travel Guide.


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Comments 11

  1. Avatar for Shaikh Abdullah
    Shaikh Abdullah

    I am from Dharavi and my family still lives there. I was good at studies and made this education a tool to bring my family out of poverty. After my graduation, I made sure my younger siblings also get the best possible education. Now, one of my siblings is an engineer and the other is a medical doctor. So I share my story and encourage others to focus on their basic education which can help them to overcome most of their financial problem and live a better life.

    1. Avatar for Julie Post
  2. Avatar for Sridhar

    Its an eye opener for me as I didn’t know about the existence of such an highly dense slum in my 28 years, being in the neighboring state of Maharashtra.

  3. Avatar for Susan Armstrong
    Susan Armstrong

    This blog sounds like a colonizer writing from a privileged lens with undertones of condescension and judgement who is documenting for their peers with similar perspectives. Although, I’m sure your experience was so, the way this was written strips the point of your journey there. Also, it highlights the negative attributes in which I’m sure doesn’t reflect the attitudes of the locals. Your opinion about what needs to be done to the city was not necessary as it wouldn’t have changed the situation; just unwarranted judgement. Overall, there is a striking sentiment of elitism and privilege that was uncalled for.

    1. Avatar for Margie
  4. Avatar for Catherine black
    Catherine black

    I also did this tour 2 years ago and didn’t sleep for two weeks after the visit thinking about living in a place like this with its numerous challenges.
    Thoroughly enjoyed the tour – a real eye opener.

  5. Avatar for Jyoti basu
  6. Avatar for Feliciano Ximenes
  7. Avatar for Ellie

    Great to read your review and thoughts about the tour – I went on a tour of Dharavi with Reality in 2017 and can imagine it must have changed quite a bit from when you went! It’s quite shocking that Dharavi is now one of the top tourist attractions in Mumbai – and equally so that so many travellers trample through taking plenty of pictures without much thought about the privacy of the people who live there. That said I really appreciate the work that Reality are doing and that they forbid photos inside the slum, etc. I’m sure the debate around Slum Tourism and its impact will continue to grow, but in the meantime it seems that the residents of Dharavi (thankfully) have it better now than a few years back. The river is still awash with trash but inside the parts of the slum that we saw things were pretty clean. Now the biggest threat for the residents is being forced from the land that is now prime real estate with plenty of developers eyes on it… happy travels and namaste!

    1. Avatar for Julie Post

      Thanks for writing in! I’m glad to hear that things are improving for the Dharavi residents and hopefully they won’t have to be relocated. Cheers, Julie

  8. Avatar for Joan Becraft

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